Methodology and Process Flow

1. Application

The client to submit application.

2. Review of application

to ensure that the resources are available for the applied scope 

3. Pre-audit (optional)

To ascertain the preparedness and readiness by the client for the audit

4. Stage 1 audit

Audit and close out of identified gaps

5. Stage 2 audit

Onsite audit to verify the effectiveness of the implemented management systems and close out of identified gaps

6. Surveillance visits

At an interval of 6 to 12 months in a typical 3 years'  certification cycle to check and verify the continuing suitability of the management systems

ISO 9001:2015; Quality management systems - Requirements

What is ISO 9001:2015 certification?

ISO 9001 is one of the most internationally recognized quality management systems (QMS) standards. It is the global benchmark for QMS, topping over one million certifications worldwide.

Who can use ISO 9001:2015?

ISO 9001:2015 is a generic standard and applicable to any organization – irrespective of its size, type of products &/or services and geographical location. One of its major strengths is its wider appeal for all types of organizations, as it focuses on processes and customer satisfaction rather than procedures; thereby achieving a certification, for example, is equally applicable and beneficial to service providers and manufacturers.

Global sectors have also continued to focus their efforts on quality, with sector-specific QMS derivatives available for the automotive, aerospace, defense, and medical sectors.

Why is ISO 9001:2015 certification important to your organization?

It provides the infrastructure, procedures, processes, and resources needed to help organizations for both monitoring and improving their performance to drive efficiency, client satisfaction and product excellence.

An ISO 9001 certification helps to deliver:

  • shareholder engagement
  • organizational reputation
  • client satisfaction
  • competitive advantage

This standard contributes to the following Sustainable Development Goals:

 

This standard contributes to the following Sustainable Development Goals:

           

ISO 14001:2015 -Environmental management systems -- Requirements with guidance for use

What is ISO 14001:2015?

ISO 14001:2015 specifies the requirements for an environmental management system that an organization can use to enhance its environmental performance. ISO 14001:2015 is intended for use by an organization seeking to manage its environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability.

ISO 14001:2015 helps an organization achieve the intended outcomes of its environmental management system, which provides value for the environment, the organization itself and interested parties. Consistent with the organization's environmental policy, the intended outcomes of an environmental management system include:

  • enhancement of environmental performance,
  • fulfillment of compliance obligations,
  • achievement of environmental objectives.

ISO 14001:2015 is applicable to any organization, regardless of size, type and nature, and applies to the environmental aspects of its activities, products and services that the organization determines it can either control or influence considering a life cycle perspective. ISO 14001:2015 does not state specific environmental performance criteria.

ISO 14001:2015 can be used in whole or in part to systematically improve environmental management. Claims of conformity to ISO 14001:2015, however, are not acceptable unless all its requirements are incorporated into an organization's environmental management system and fulfilled without exclusion.

Who can use ISO 14001:2015?

 

ISO 14001 can be used by any organization, irrespective of their type, size, nature of products and/or services or geographical location.

Why is ISO 14001:2015 important to your organization?

Certification to ISO 14001 delivers a range of benefits to your organisation which include

  • Reduced costs - as ISO 14001 requires commitment to continual improvement of the EMS, the setting of improvement objectives will help the drive for more efficient use of raw materials, so helping reduce costs
  • legal compliance - ISO 14001 certification can help you by reducing the effort required to manage legal compliance and in the management of your environmental risks
  • Reduced duplication of effort - your management system can integrate the requirements of this and other management standards into a single business system; thereby reducing duplication and costs
  • enhanced reputation - ISO 14001 certification can help to reduce the risks associated with any costs or damage to your reputation associated with cleanups or litigation and builds your public image towards clients, regulatory bodies and key stakeholders
  • Become a supplier of choice & lever competitive advantage - ISO 14001 certification enables you to work with companies who put an emphasis on environmentally friendlyorganisations
  • ease of integration - the standard is underpinned by the ‘Plan Do Check Act’ cycle in common with other management system standards thus enabling seamless integration with ISO 9001 (Quality), OHSAS 18001 (Health & Safety) and other management systems based standards.
 
 
How can we help you in achieving ISO 14001:2015 certification?

Our team of competent professionals will help you manage your business challenges, systems and risks to improve and protect your current and future environmental performance and meet your stakeholders’ needs.

  • Our in-depth understanding and the technical expertise of our auditors enables us to deliver tangible benefits to our clients through a structured project management approach
  • We know that good communication is pivotal in delivering transparency through every step of the EMS process; we work with our clients and set clear expectations for all parties on deliverables
  • Our unique methodology helps organizations manage their systems and risks to improve and protect their current and future performance. We provide certification across all of the major management system standards.
  • we can often offer integrated assessments, thus delivering savings on both time and money.

HACCP

What is HACCP?

Hazard analysis critical control point (HACCP) is an internationally recognized system aimed at food safety management.

A HACCP system requires that potential hazards are identified and controlled at specific points in the process. This includes biological, chemical or physical hazards. Any company in food chain whether involved in the manufacturing, processing or handling of food products can use HACCP to manage theses hazards.

The 7 principles
  1. hazard analysis
  2. identify the critical points
  3. establish critical limits
  4. establish monitoring procedures
  5. establish corrective actions
  6. establish record keeping
  7. establish verification procedures
The benefits of HACCP certification

Although the main goal of HACCP is food protection, there are other benefits acquired through HACCP implementation and certification, such as:

  • enhanced customer and consumer confidence
  • reduced costs through the reduction of product losses and rework
  • reduced risks of recalls and product withdrawals, thus reducing costs associated with insurance and business liability protection
  • simplified inspections primarily because of record keeping and documentation
  • enhanced consistency in the quality of the product
  • legal compliance
How can we help you in achieving HACCP certification?

Our team of competent professionals will help you manage your business challenges, systems and risks to improve and protect your current and future business performance and meet your stakeholders’ needs.

  • our in-depth understanding and the technical expertise of our auditors enables us to deliver tangible benefits to our clients through a structured project management approach
  • we know that good communication is pivotal in delivering transparency through every step of the HACCP process; we work with our clients and set clear expectations for all parties on deliverables
  • our unique methodology helps organizations manage their systems and risks to improve and protect their current and future performance
  • we provide certification across all of the major management system standards
  • we can often offer integrated assessments, thus delivering savings on both time and money

ISO 45001:2018

What is ISO 45001:2018?

Over 7 600 people die each day from work-related accidents or diseases - that’s over 2.78 million every year*.

The burden of occupational injuries and diseases is significant, both for employers and the wider economy, resulting in losses from early retirements, staff absence and rising insurance premiums.

this newly launched standard, namely ISO 45001, Occupational health and safety management systems - requirements, will help organizations reduce this burden by providing a framework to improve employee safety, reduce workplace risks and create better and safer working conditions.

*International Labour Organisation

Who can use ISO 45001:2018?

ISO 45001 can be used by any organization, irrespective of their type, size, nature of products and/or services or geographical location.

Benefits of ISO 45001 certification to your organization

Benefits of ISO 45001 certification to your organization

  • eliminate or minimize risk to employees
  • contribute to a healthier and safer working environment
  • demonstrate confidence in your organization
  • reduce downtime risks through on-site accidents
  • ensure legislative and regulatory compliance
  • reduce the likelihood of prosecutions and fines
  • greater involvement in health & safety from employees
  • increase stakeholder confidence with internationally acknowledged standard
  • promote new effective procedures and processes

Benefits of ISO 45001 certification to your customers

  • improved quality services
  • established trust and credibility
  • reduced complaints
  • reassures customers who take an active interest in H&S performance that they are working with a
    a company which promotes a shared ethics
How can we help you in achieving ISO 45001:2018 certification?

Our team of competent professionals will help you manage your business challenges, systems and risks to improve and protect your current and future environmental performance and meet your stakeholders’ needs.

  • Our in-depth understanding and the technical expertise of our auditors enables us to deliver tangible benefits to our clients through a structured project management approach
  • We know that good communication is pivotal in delivering transparency through every step of the OH&S process; we work with our clients and set clear expectations for all parties on deliverables
  • Our unique methodology helps organizations manage their systems and risks to improve and protect their current and future performance. We provide certification across all of the major management system standards.
  • we can often offer integrated assessments, thus delivering savings on both time and money.

ISO 22000:2018

What's Food Safety Management System (FSMS) certification against ISO 22000?

Developed by the foundation for food safety certification, food safety system certification (FSSC 22000) represents a whole new approach to food safety risk management throughout the food supply chain. FSSC 22000 is a complete certification scheme based on ISO 22000, the global food safety management system standard, combined with one of the sector-specific technical specifications for prerequisite programs (PRPs) (e.g. PAS 220/ISO 22002-1 or PAS 223) and additional global food safety initiative (GFSI) requirements. FSSC 22000 has been given full recognition by the GFSI.

Who can use ISO 22000?

ISO 22000 has been designed for implementation by all food products, food ingredients and packaging materials manufacturers, irrespective of size, sector or geographical location.

Why is ISO 22000 important to your organization?

Effective management systems and independent certification are the two key drivers of a successful food-safety culture. ISO 22000 is designed to drive the international harmonization and transparency of food safety standards. Against this international standard, your whole network of processes will be assessed and monitored using the process-based approach - the systematic identification and management of interacting processes, and it delivers:

  • high-quality food safety audits through the technical expertise and in-depth food sector knowledge of Business Excellence' auditors
  • holistic view with systematic identification and better management of interacting processes
  • continual improvement of your systems and processes
  • ease of migration from industry-wide food safety standards and schemes
  • good communication, we know it's key in delivering transparency through every step of the FSSC 22000 certification process
  • we work with our clients and governing organizations and set clear expectations for all parties on deliverables.
  • a streamlined auditing approach ensures your certification is cost-effective with minimal disruption and completed within critical timelines
How can we help you in achieving ISO 22000:2018 certification?

Our team of competent professionals will help you manage your business challenges, systems and risks to improve and protect your current and future environmental performance and meet your stakeholders’ needs.

  • our in-depth understanding and the technical expertise of our auditors enables us to deliver tangible benefits to our clients through a structured project management approach
  • we know that good communication is pivotal in delivering transparency through every step of the FSSC process; we work with our clients and set clear expectations for all parties on deliverables
  • our unique methodology helps organizations manage their systems and risks to improve and protect their current and future performance
  • we provide certification across all of the major management system standards.
  • we can often offer integrated assessments, thus delivering savings on both time and money.

ISO 22301:2012

What is business continuity management and ISO 22301:2012?

Business continuity management involves the recovery or continuation of business activities in the event of any business disruption. The overall BCM programme must be managed through activities such as scoping, risk evaluation, business continuity strategy, business continuity objectives, development planning, training, exercises, testing, reviewing and continual development. Even if an organization has never experienced a serious incident, establishing a BCMS, built on ISO 22301, helps to define key business processes and the disruption that could result from any threats.
ISO 22301 provides a comprehensive set of controls based on BCM best practice, covering the whole BCM lifecycle.

It defines the strategic and tactical capability of an organization to plan for and respond to incidents and business
disruptions in order to continue business operations at an acceptable pre-defined level. The standard is generic and offers organizations guidance on putting their BCM systems in place. An organization can prepare for the worst and take steps to improve its resilience. The BCMS should also include risk assessment (RA) and business impact
analysis (BIA), which are an inherent part of ISO 22301 and an essential component to identifying prioritized
activities, dependencies and resources supporting their key products and services, as well as what the impact of
their failure would be to the organization.

The benefits of ISO 22301:2012 certification to your organization

The ISO 22301 certification will help improve any business by ensuring planned, effective BCM at all levels, including:

  • organisation-wide identification and understanding of critical business processes and the impact of disruption
  • increased levels of resilience and recovery capability, and the continued survival of the organization
  • advantage gained over less resilient competitors 
  • positive message communicated to the media and stakeholders in crisis conditions
  • improved risk profile in the minds of insurers, resulting in reduced insurance premiums
  • compliance with the expectations of regulators, insurers, business partners and other key stakeholders
  • significantly reduced financial impact of incidents, disruption or even under disaster 
  • increase the survival chance of both the organization and employees 
  • reputation maintained, or even improved, by demonstrating a professional approach to managing disruption 
  • timely and orderly responses to incidents and business disruptions to continue business operations at
    an acceptable pre-defined level as promises in contract or agreement
  • encourages cross-team and cross-organization coordination 
  • demonstrate credible responses through scenario-based exercising 
  • demonstrate management commitment in overall risk management with visible evidence
How can we help you in achieving ISO 22301:2012 certification?

Our team of competent professionals will help you manage your business challenges, systems and risks to improve and protect your current and future environmental performance and meet your stakeholders’ needs.

  • Our in-depth understanding and the technical expertise of our auditors enables us to deliver tangible benefits to our clients through a structured project management approach
  • We know that good communication is pivotal in delivering transparency through every step of the BCM certification process; we work with our clients and set clear expectations for all parties on deliverables
  • Our unique methodology helps organizations manage their systems and risks to improve and protect their current and future performance. We provide certification across all of the major management system standards.
  • we can often offer integrated assessments, thus delivering savings on both time and money.

ISO 27001:2013

What is ISO/IEC 27001, Information security management systems - requirements?

ISO/IEC 27001 helps to ensure that adequate controls addressing confidentiality, integrity and availability of information are in place to safeguard the information of interested parties. These include customers, employees, trading partners and the needs of society in general.

The benefits of 'information security management systems' certification against ISO/IEC 27001

An ISO/ IEC 27001 certification helps deliver

  • Customer confidence
  • Competitive advantage

Accredited certification to ISO/IEC 27001 is a powerful demonstration of an organization's commitment to managing information security.

Through accredited certification, you will be able to make a public statement of capability without revealing your security processes, thereby enabling you to minimize business risk by ensuring controls are in place to reduce the risk of security threats and to avoid system weaknesses being exploited.

Who can use ISO/IEC 27001?

Any company that manages information and has to demonstrate how securely this information is handled, managed and distributed.

How can Buisness Excellence help you achieve this accredited certification?

Management systems are becoming increasingly linked to the success and survival of organizations. In parallel, CEOs and MDs worldwide are placing greater emphasis on the independent assessment that helps ensure management systems are ‘fit for purpose’. Our unique methodology helps organizations manage their systems and risks to improve and protect their current and future performance. We provide certification across almost all of the major standards. For organizations with other standards, we can offer integrated assessments, thus delivering savings on both time and money.

ISO 13485:2016

What's ISO 13485:2016?

It is designed to be used by organizations throughout the life cycle of a medical device, from initial conception to production and post-production, including final decommission and disposal. It also covers aspects such as storage, distribution, installation and servicing, and the provision of associated services.
In addition, the standard can be used by supply chain organizations that are required by contract to conform. ISO 13485 helps an organization design a quality management system that establishes and maintains the effectiveness of its processes. It reflects a strong commitment to continual improvement and gives customers confidence in its ability to bring safe and effective products to market.

Why is ISO 13485:2016 important for your organization?

These days, medical device manufacturers often insist that their suppliers and service providers are certified to ISO 13485 as a pre-requisite for doing business. ISO 13485 certification is, therefore, an increasingly important differentiator for organizations looking to improve their marketability.

Whilst the primary objective of ISO 13485 certification is to facilitate harmonized QMS requirements for regulatory purposes within the medical device sector, companies also value ISO 13485 certification for the increased confidence that it gives patients and other stakeholders through its implicit promise of quality, consistency, and continual improvement.

How can we help you in regards to ISO 13485?

Whether you are looking to get certified against a globally recognized medical device QMS, or if it is towards compliance with the Medical Device Directive (MDD) 93/42/EEC or In Vitro Diagnostic Device Directive (IVDD) 98/79/EC, we provide a range of services including:

  • gap analysis
  • preliminary assessment
  • assessment
  • certification to the latest version

ISO 50001:2011

What's ISO 50001:2011, energy management systems?

ISO 50001 is the new international energy management systems (EnMS) standard. It is the first global EnMS standard that follows a range of national and regional standards such as EN 16001.

The ISO 50001 EnMS is based on the management system model that is already understood and implemented by organizations worldwide. Deming’s “P-D-C-A” underpins the standard, as is the case with ISO 9001, ISO 14001 and other management system standards.

ISO estimates that the standard could influence up to 60% of the world’s energy use.

Who can use ISO 50001?

ISO 50001 has been designed for implementation by any organization irrespective of size, sector or geographical location with the focus on any industry that utilizes energy in its various forms, extensively.

Why is ISO 50001 important to your organization?

Organisational drivers for ISO 50001 certification include:

  • assist organizations in making better use of energy-consuming assets
  • facilitate transparency/communication on the management of energy resources
  • promote energy management best practices
  • assist in evaluating and prioritizing the implementation of new energy-efficient technologies
  • provide the framework for energy efficiency throughout the supply chain
  • facilitate energy management improvements for GHG emissions reduction projects
  • integration with existing organizational management systems
The benefits of certification against ISO 50001 to your business

Business Excellence' approach delivers tangible business benefits through a combination of structured project management approach and clear communication underpinned by the technical expertise of our team. The benefits include

  • costs cut through increased efficiency thereby delivering competitive advantage
  • energy security risks reduced through improved energy performance
  • increased stakeholder confidence and employee engagement due to organizational commitment to an integrated climate change emissions reduction strategy
  • productivity compliance improved
  • policies formalized
  • ease of integration with existing ISO 9001 and ISO 14001 system standards etc
  • seamless migration from EN 16001 to ISO 50001

We know that good communication is pivotal in delivering transparency through every step of the ISO 50001 certification process. We work with our clients and governing organizations and set clear expectations on deliverables. Our unique approach ensures your certification is cost-effective with minimal disruption to your organization

ISO 55001:2014

What's ISO "55001:2014?

ISO 55001 specifies requirements for establishing, implementing, maintaining and improving an organization' asset management systems and can be applied to any organization where physical assets are central to their business.

The key benefits of ISO 55001 certification

These include, but not limited to the following

  • managed risk - ongoing review of processes, procedures, and asset performance enables informed management decisions that balance cost, risk, opportunity, and performance to improve organizational efficiency and effectiveness, so managing and reducing risk associated with ownership of assets.
  • supports business growth and improvement - a robust asset management system (AMS) aids improvement with formalized, prioritized and coordinated implementation plans to which the entire organization can understand and commit.
  • benchmarking - as good practice in asset management is mostly independent of asset type, ISO 55001 enables the objective comparison of performance across industrial sectors, between regulated/non-regulated and public/private environments.
  • improved financial performance - a good AMS can facilitate improved return on investment and cost reduction without sacrificing short or long-term organizational performance, which in turn can lead to the preservation of asset value so aiding the bottom line/profit.
  • improved services and organizational sustainability - effective management of short and long-term effects, expenditures and performance improves sustainability, allowing the organization to consistently meet or exceed the performance and social responsibility expectations to satisfy the needs of stakeholders.
  • enhanced reputation through compliance - transparent conformity with legal, statutory and regulatory requirements and adherence to quality and asset management standards, policies and processes mean improved customer satisfaction, stakeholder awareness, and confidence.
How can we help you in achieving ISO 55001:2014 certification?

Our team of competent professionals will help you manage your business challenges, systems and risks to improve and protect your current and future environmental performance and meet your stakeholders’ needs.

  • our in-depth understanding and the technical expertise of our auditors enables us to deliver tangible benefits to our clients through a structured project management approach
  • we know that good communication is pivotal in delivering transparency through every step of the AMS certification process
  • we work with our clients and set clear expectations for all parties on deliverables
  • our unique methodology helps organizations manage their systems and risks to improve and protect their current and future performance
  • we provide certification across all of the major management system standards
  • we can offer integrated assessments, thus delivering savings on both time and money

ISO 16949:2009

What does ISO/TS 16949 do?

ISO/TS 16949, in conjunction with ISO 9001:2015, defines the quality management systems' requirements for the design & development, production and, when relevant, installation and service of automotive-related products.

ISO/TS 16949 benefits to your business

If you are contractually obliged to gain certification, looking to gain new business or enter new markets, certification to this standard helps deliver

  • reduced costs
  • increased confidence
  • easy integration
  • competitive advantage

ISO/ TS 16949 offers organizations in the automotive industry, the opportunity for standardization and improvement.

Who can use ISO/ TS 16949?

ISO/ TS 16949 is applicable to sites of organizations where customer-specified parts, for production and/or service are manufactured. Supporting functions, whether on-site or remote including design centers, corporate headquarters, and distribution centers, form part of the site audit but can’t obtain stand-alone certification to ISO/TS 16949.

ISO/TS 16949 can be applied throughout the automotive supply chain. If you want to supply many of the world's largest automotive manufacturers, you will need to achieve this standard because it is a contractual requirement for many of them.

How can we help you in achieving certification against ISO 16949:2009

Management systems are becoming increasingly linked to the success and survival of organizations. In parallel, CEO's and MD's worldwide are placing greater emphasis on the independent assessment that helps ensure management systems are ‘fit for purpose’. Our unique assessment methodology helps organizations manage their systems and risks to improve and protect their current and future performance. We provide certification across almost all of the major standards. For organizations with other standards, we can often offer integrated assessments, thus delivering savings on both time and money.

ISO/TS 29001:2010

What's ISO "55001:2014?

ISO 55001 specifies requirements for establishing, implementing, maintaining and improving an organization' asset management systems and can be applied to any organization where physical assets are central to their business.

The key benefits of ISO 55001 certification

These include, but not limited to the following

  • managed risk - ongoing review of processes, procedures, and asset performance enables informed management decisions that balance cost, risk, opportunity, and performance to improve organizational efficiency and effectiveness, so managing and reducing risk associated with ownership of assets.
  • supports business growth and improvement - a robust asset management system (AMS) aids improvement with formalized, prioritized and coordinated implementation plans to which the entire organization can understand and commit.
  • benchmarking - as good practice in asset management is mostly independent of asset type, ISO 55001 enables the objective comparison of performance across industrial sectors, between regulated/non-regulated and public/private environments.
  • improved financial performance - a good AMS can facilitate improved return on investment and cost reduction without sacrificing short or long-term organizational performance, which in turn can lead to the preservation of asset value so aiding the bottom line/profit.
  • improved services and organizational sustainability - effective management of short and long-term effects, expenditures and performance improves sustainability, allowing the organization to consistently meet or exceed the performance and social responsibility expectations to satisfy the needs of stakeholders.
  • enhanced reputation through compliance - transparent conformity with legal, statutory and regulatory requirements and adherence to quality and asset management standards, policies and processes mean improved customer satisfaction, stakeholder awareness, and confidence.
How can we help you in achieving ISO 55001:2014 certification?

Our team of competent professionals will help you manage your business challenges, systems and risks to improve and protect your current and future environmental performance and meet your stakeholders’ needs.

  • our in-depth understanding and the technical expertise of our auditors enables us to deliver tangible benefits to our clients through a structured project management approach
  • we know that good communication is pivotal in delivering transparency through every step of the AMS certification process
  • we work with our clients and set clear expectations for all parties on deliverables
  • our unique methodology helps organizations manage their systems and risks to improve and protect their current and future performance
  • we provide certification across all of the major management system standards
  • we can offer integrated assessments, thus delivering savings on both time and money

Let's help you!

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