ISO 9001:2015 is a generic standard and applicable to any organization – irrespective of its size, type of products &/or services and geographical location. One of its major strengths is its wider appeal for all types of organizations, as it focuses on processes and customer satisfaction rather than procedures; thereby achieving a certification, for example, is equally applicable and beneficial to service providers and manufacturers.

Global sectors have also continued to focus their efforts on quality, with sector-specific QMS derivatives available for the automotive, aerospace, defense, and medical sectors.

Why is ISO 9001:2015 certification important to your business?

It provides the infrastructure, procedures, processes, and resources needed to help organizations for both monitoring and improving their performance to drive efficiency, client satisfaction and product excellence.

An ISO 9001 certification helps to deliver:

• shareholder engagement
• organizational reputation
• client satisfaction
• competitive advantage