Quality Management Systems against JCIA Standards
What We Offer
- Provision of “Consultancy” for the development of Quality Management Systems [QMS] against Joint Commission International Accreditation [JCIA] Standards,
- Awareness training on JCIA Standards,
- development of documentation aligned with JCIA Standards,
- Risk assessment and management through tools including FMEA etc.,
- Performance monitoring and measurement through KPI’s etc.,
- Performance Improvement Project by using Different Quality Models such as PDCA, FMEA, Lean philosophy, Six sigma methodology, total quality,
- Gap analysis and mock survey, and
- Incident investigation and reporting.
Target Clients
- Home Care,
- Ambulatory Care,
- Clinical Laboratory,
- Hospitals,
- Long-Term Care,
- Medical Transports, and
- Primary Care.
Why Choose ADIQC
- We provide enough time to our prestigious client to discuss and clarify issues & concerns, as needed, during our meeting sessions,
- We provide enough training to our prestigious client to develop competencies in order to be able to maintain the management systems in a way that bring value to it through continual improvement initiatives,
- We are flexible and work according to customer convenience, to the extent possible,
- you can call us anytime during working hours if needed our expertise &/or assistance, and
- we are target oriented by keeping on track through developed & agreed “Action Plan”.
Benefits of JCI Accreditation
Nowadays, when selecting healthcare facilities, one of the criteria that people are looking for is the delivery of quality services. When you are accredited by JCI, your facility will be in their list or might as well the first-choice healthcare provider in your service area by the people who are seeking healthcare assistance. JCI ensures that all their accredited organizations meet highest quality standards for patient safety, delivery of clinical care, overall patient support, etc. Your clients will be confident that your facility has met strict criteria of JCI through thorough, in-depth and independent evaluation of various technical and managerial organizations processes, facilities, equipment etc.
Process Flow
ADIQC will provide initial assessment program according to scope of services. This initial assessment will cover the management office and the patient sites. A comprehensive written report of initial assessment will be presented to the top management on the status of the facility against JCI standards’ requirements. The presentation will be provided to the management on the Non-conformities and action plan will be developed in liaison with the client to work on the gaps identified.
ADIQC will provide Quality awareness and JCI standards training to the Management and to all other staff, who will involve in JCI accreditation preparation process of the facility.100% of the total staff must get the training.
Management structure
- Assistance will be provided to the Management in the review or development of the facility’ management structure as per the JCI Standards,
- Vision, mission, and values,
- Objectives, targets, and programs,
- Organization charts,
- Management structures,
- Medical staff privileges,
- job descriptions for all other staff,
- Strategic plan, both short & long & term,
- Ethical framework, and
- Financial management.
Development of committees structure
ADIQC Consultants will provide expertise for the establishment of Standing and Subcommittees (Admin & Clinical Committees) for the facility with the terms of Reference [ToR] for each committee which includes the purpose, members, and function of the committee
The list of committees includes
- Senior Management Committee,
- Quality and Patient Safety Committee,
- Infection Control Committee,
- Patient Education Committee, and
- JCIA Steering Committees which will be responsible for JCI all (Clinical and Management) chapters’ review, development, and provision of orientation to staff and implementation afterward.
Deliverables by ADIQC
- Gap analysis report and action plan,
- Training on JCIA Standards [awareness], KPI’s, developed PPG’s, infection control, health & safety, leadership & management,
- Documentation that includes Job Descriptions, Forms, Flow-charts, List, Registers and Checklists, Terms of Reference, Agenda & meeting minutes, Policies, Procedures and Manuals, Plans, Programs,
- Satisfaction surveys & evaluation (staff, customer, supplier etc.),
- Training on developed documentation,
- Tracer and mock survey reports, and
- Assistance on rectification on JCIA’ survey report.
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